Refund & Cancellation Policy

Subscriptions bought on the web at app.getsmartwit.com are processed by Dodo Payments, our Merchant of Record. Android users use the same web app, so this section applies to them too.

• Cancelling. You can cancel at any time from the Billing page in the app (Profile → Billing → Manage subscription), or by emailing [email protected]. Cancelling stops future renewals. You keep access until the end of the period you have already paid for.
• Refunds. The first paid charge of a subscription is refundable in full if you ask within 7 days of that charge. Email [email protected] from the email address on your account.
• Renewal charges, and the unused part of a yearly term, are not refundable, except where the law requires otherwise.
• When a refund is issued, the subscription ends and access ends with it.

Purchases made in the iPhone app are billed by Apple, and only Apple can refund them. We cannot issue refunds for App Store purchases.

• Refunds. Request one at reportaproblem.apple.com. Apple's decision applies. If Apple refunds a purchase, access ends too.
• Cancelling. Open iPhone Settings, tap your name, then Subscriptions, and choose SmartWit.

Every plan starts with a 7-day free trial.

For a web refund or cancellation, email [email protected] from your account's email address and include the date of the charge. Our Terms & Conditions cover billing in general.